Privacy Policy

At Commercify, we understand that your innovation data is among your most valuable assets. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered commercialization platform.

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• • Name, email address, and contact information
• • Company or organization details
• • Professional role and background
• • Account credentials and preferences
• • Billing and payment information

Innovation Data

When you use our platform, we collect:

• • Innovation descriptions and technical specifications
• • Market research and analysis inputs
• • Commercialization strategies and plans
• • Project timelines and milestones
• • Collaboration and team data

Usage Information

We automatically collect certain information about your use of our platform:

• • Platform usage patterns and feature interactions
• • Device information and browser details
• • IP address and location data
• • Performance metrics and error logs

2. How We Use Your Information

Platform Services

• • Provide AI-powered market analysis and insights
• • Generate commercialization strategies and recommendations
• • Facilitate expert validation and advisory services
• • Enable project management and collaboration features
• • Process payments and manage subscriptions

Platform Improvement

• • Enhance AI algorithms and recommendation accuracy
• • Develop new features and capabilities
• • Improve user experience and platform performance
• • Conduct research and analytics (in aggregated, anonymized form)

Communication

• • Send platform updates and feature announcements
• • Provide customer support and technical assistance
• • Share relevant industry insights and best practices
• • Send billing notifications and account information

3. Data Protection and Security

Security Measures

We implement industry-leading security measures to protect your data:

• • End-to-end encryption for all data transmission
• • AES-256 encryption for data at rest
• • Multi-factor authentication and access controls
• • Regular security audits and penetration testing
• • SOC 2 Type II compliance
• • GDPR and CCPA compliance frameworks

Data Isolation

Your innovation data is kept strictly confidential:

• • Each customer's data is logically separated and isolated
• • AI models are trained on aggregated, anonymized data only
• • No cross-customer data sharing or exposure
• • Strict access controls limit employee data access

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information or innovation data to third parties, except in the following limited circumstances:

Service Providers

We may share data with trusted third-party service providers who assist us in operating our platform, subject to strict confidentiality agreements:

• • Cloud infrastructure providers (AWS, Google Cloud)
• • Payment processors (Stripe, PayPal)
• • Analytics and monitoring services
• • Customer support platforms

Legal Requirements

We may disclose information when required by law or to:

• • Comply with legal obligations or court orders
• • Protect our rights, property, or safety
• • Prevent fraud or security threats
• • Enforce our Terms of Service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

5. Your Rights and Choices

Access and Control

You have the right to:

• • Access and review your personal information
• • Update or correct inaccurate data
• • Delete your account and associated data
• • Export your data in a portable format
• • Opt out of marketing communications

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• • Active account data: Retained while your account is active
• • Deleted account data: Permanently deleted within 30 days
• • Billing records: Retained for 7 years for tax and legal purposes
• • Anonymized analytics: May be retained indefinitely

6. International Data Transfers

Commercify is based in the United States. If you are accessing our platform from outside the US, please be aware that your information may be transferred to, stored, and processed in the US where our servers are located and our central database is operated.

For users in the European Union, we ensure adequate protection through:

• • Standard Contractual Clauses (SCCs)
• • GDPR compliance frameworks
• • Regular data protection impact assessments

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• • Essential cookies: Required for platform functionality
• • Performance cookies: Help us improve platform performance
• • Analytics cookies: Provide insights into platform usage
• • Preference cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings or our cookie consent manager.

8. Children's Privacy

Our platform is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• • Posting the updated policy on our website
• • Sending email notifications to registered users
• • Displaying prominent notices within the platform

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: